Who we are

STEVEN BURGESS FINE FURNITURE LTD is registered in Scotland, Company number SC258853
Our website address is: https://stevenburgess.co.uk.
You can contact us by email at: info@stevenburgess.co.uk

What personal data we collect and why we collect it

Comments & Contact forms

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Your comments will be saved and sent to us via email.

Cookies

Like many websites, this website uses Google Analytics cookies to measure website usage and performance. In addition, there may be cookies resulting from embedded material, YouTube videos, Facebook, Twitter, AddThis, Yahoo etc. In accordance with the UK Privacy and Electronic Communications Regulations 2003 (PECR), by continued use of this website you are agreeing to the setting and use of cookies in accordance with your own browser’s cookie settings.

Whether cookies are set depends on your browser settings and is always under your control.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Steven Burgess takes your privacy seriously and any collected information will only be used in accordance with the Data Protection Act 1998.

Ecommerce store

We collect information about you during the checkout process on our store. While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

We accept payments through Valitor. When processing payments, some of your data will be passed to Valitor, including information required to process or support the payment, such as the purchase total and billing information. Valitor’s privacy policy can be viewed here: https://www.valitor.com/about-us/privacy-notice/

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Analytics

This website measures website usage using Google Analytics. You can opt out of this by adjusting your browser settings which are always in your control.
https://allaboutdnt.com/

Who we share your data with

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

We do not share your data with anyone not directly involved with the company or the administration and hosting of the website, and only then for the purposes of administration or troubleshooting.

How long we retain your data

If you leave a comment, or submit a contact form, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments and submissions may be checked through an automated spam detection service and email servers.

Legal Information

This Policy complies with requirements under PECR, DPA and GDPR at March 2021.  The Policy is subject to change due to regulation and circumstance. Steven Burgess Fine Furniture Ltd is a company under Scottish Law. Data policy is regulated by the ICO who can be contacted here: https://ico.org.uk/about-the-ico/who-we-are/scotland-office/